Live conversations directly with your customers
Remote Moderated User Experience Research
All the customer knowledge in one place
High-Quality Checkealos Participant Network
Schedule a call with the participant, moderate, analyze data and make right decisions
Moderated sessions allow for back and forth between the participant and moderator
Remote In-depth interviews
Online focus groups
Collaborative at scale. Face to face sessions
Checkealos Participant Network in more than 70 countries
Up to 50 customers in each session
No code needed
Compatible with Invision, Adobe XD, Figma and many others.
Actionable Customer Insight Analysis
Desktop and mobile screen sharing, voice and recording
IOs, Android, Desktop, Mac
Import / Export Jira, Rally, Trello
Highlight Reels and annotations
Post Test and Post Task questionaire
Remote Moderated User Experience Testing
Moderated usability testing involves the active participation of a trained facilitator or moderator. The participant and facilitator are in two different physical locations. This moderated can be you or anyone from your team, or Checkealos can provide of the research experts to moderate it for and with you.
Participants will need to share screens with the moderator so that the test can be conducted in real-time. Participants are often asked to think aloud as they complete tasks; this helps the moderator follow their train of thought in terms of how they get from touchpoints A to C.
Moderated testing works best when you need a high level of interaction between you and your participant, the moderator can easily read users’ body language, also can ask questions for clarification or dive into issues through additional questions after tasks are completed. It can also benefit product teams to see users interact with their designs in real life, rather than watching them on a remote feed.
Because of the additional time and resources, moderated testing does cost more than unmoderated testing. You can reduce some of that cost by conducting remote moderated studies, rather than in-person.
HD video and high quality audio. Ease of use and file sharing.
Mobile, desktop, conference rooms
One-click start or join. Website, Native Desktop and Mobile clients
Local and cloud recording with transcripts
Multi-screen sharing, co-annotation, remote control
User Access Control. Encrypted meetings
Mobile features: Mobile screen sharing, mobile scheduling, Siri
Breakout rooms, polling, chat. No code needed