Improve the metrics of your platform by improving User Experience

Our experts will demonstrate where your design succeeds, what can be improved, and what might be harmful to your customer loyalty or retention rate.
Usability Testing for Design and UX

Know the strengths and weaknesses of your product and how they compare to other design alternatives and the designs of your competitors.

Request direct feedback from your users on different design alternatives for your website, as well as an assessment comparing your platform against your competitors. Define all tasks that the user needs to complete during the usability test so you get the best possible feedback.

What We Offer

It is important to reliably observe, monitor, understand, measure and interpret emotions to create an impacting design. Validate your intuitions and assumptions fast.

Analysis

Our user experience specialists analyse each video and provide you with a report.

Full analysis

We provide screen grabs, screen viewing, and recorded audio of users interacting with your software or application, as well as those of your competition.
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Video

We film users interacting with your platform and your competitions’ platforms. You can watch their movements on the device screen, and listen to the recorded audio files.

Issue Marking

All issues marked in video clips with specific time indications for easy rewatch.

Ironically, the thing that will likely make the least improvement in the ease of use of software-based products is new technology. There is little difference technically between a complicated, confusing program and a simple, fun, and powerful product.

Alan Cooper Crafted interaction design

Insight We Provide:

We answer the ‘why’ or ‘why not,’ as well as questions like:

  • Why aren’t your customers completing the journey?
  • What parts of the interaction design are not intuitive?
  • What call-to-action labels work?
  • What parts of your design do customers love?
  • Is there a better way of presenting the content?
  • What are some solutions to browser rendering issues?
  • Which design works better between two alternatives?
  • Does the customer experience reciprocity while using your site?
  • Does the customer feel excited?
  • Does the design persuade the customer to take action?
  • Does the customer feel in control of their actions while navigating?
  • Does the customer feel engaged while interacting with your site for the first time?
Usability Testing for Design

That’s been one of my mantras – focus and simplicity. Simple can be harder than complex: You have to work hard to get your thinking clean to make it simple. But it’s worth it in the end because once you get there, you can move mountains.

Steve Jobs Ex-CEO, Apple Inc