FOR DESIGN & UX TEAMs

Improve the experience of your clients, design while putting yourself in the shoes of your users

Listen to your customers during the development stage using usability testing for design and UX. Get insights that allow you to turn your user experience into a competitive advantage.

Test throughout the product’s lifecycle – from prototype to launch and beyond

It is essential to reliably observe, monitor, understand, measure, and interpret emotions to create an impactful design. Validate your insights and assumptions fast.

Analysis

Our user experience specialists analyze each video and provide you with a report.

Full analysis

We provide screen grabs, screen viewing, and recorded audio of users interacting with your project.

Video

We film users interacting with your platform and your competitions’ platforms.

Issue Marking

All issues marked in video clips with specific time indications for easy replay.

Real customers give real insights.

Find and connect with the specific audiences you need without struggling with long cycles or costs associated with manually recruiting people to provide feedback.

Test on any device

Run studies on desktops, tablets, smartphones, and prototypes.

Make it better than your competitors

Take advantage of the weaknesses of your competition and learn from their strengths.

“Ironically, the thing that will likely make the least improvement in the ease of use of software-based products is new technology. There is little difference technically between a complicated, confusing program and a simple, fun, and powerful product.”

Alan Cooper Crafted interaction design

Understand the “why” behind the analytics data

  • Why aren’t your customers completing the journey?
  • What parts of the interaction design are not intuitive?
  • What call-to-action labels work?
  • What parts of your design do customers love?
  • Is there a better way of presenting the content?
  • What are some solutions to browser rendering issues?
  • Which design works better between two alternatives?

Get buy-in from stakeholders

Does your customer:

  • Experience reciprocity?
    Feel excited by the content?
  • Feel persuaded by your site’s design to return to your site?
  • Feel that they have authority and creativity while engaging with the content?
  • Feel motivated, interested, or challenged by your brand?